Ping – Should Design Be Held Back by a Tyranny of Data? – NYTimes.com .
“Data eventually becomes a crutch for every decision, paralyzing the company and preventing it from making any daring design decisions,” Mr. Bowman wrote.
Google is unapologetic about its approach.
“We let the math and the data govern how things look and feel,” Marissa Mayer, the company’s vice president of search products and user experience, said in a recent television interview.